Policies - Treat Yourself Right! - Massage and Bodywork - Tyr Massage - JeAnne Frey

Policies

Lateness and Cancellations:
If you need to cancel your appointment, I ask for 24 hours notice so your time slot can be used by someone else. If I need to cancel, I will give you the same courtesy. If I am not notified 24 hours in advance, you will be charged for the session. If you are late, your session will be shortened accordingly. If you are scheduled for a 30-minute session and you are 10 minutes late, that will be treated as a last minute cancellation. If you are 15 minutes late for a 60-minute session or 20 minutes late for a 90-minute session, the same policy applies.

If there is time available after your session, we may be able to work regardless. If my schedule is full, there will be no exceptions. You will, however, be charged for the full session, since that time was reserved especially for you and I was unable to offer that time to someone else. A one hour session means one hour table time, so please allow a few additional minutes before and after the actual session. After your initial visit, about five minutes should be sufficient.

Confidentiality:
You can rest assured that your session will remain confidential, as it should be with any health care provider. Your file is available only to you and those with an authorized release form signed by you.

Disclaimers:
I am not a medical doctor, nurse, or physical therapist. Please keep in mind that it is not within my scope of practice to diagnose. If you feel you have a condition which may require medical attention, see your doctor first. Your doctor's diagnosis could indicate that massage is inappropriate at this time, or it may help us to determine the best course of action for your session. The more information you share with me, the more precise I can be in tailoring your session to meet your wants and needs. If you would like, I can provide you with a release form and communicate with your other health care providers, as long as they are also open to direct contact.

You will not receive the full benefit if you are under the influence of alcohol or drugs. In fact, massage could be harmful to you if you are affected by alcohol or drugs, including some prescriptions and over the counter drugs. Let me know what you have in your system before we start.

It is not my intention to turn anyone away, but the appropriate use of any therapy, including massage, means sometimes it's better to wait. If you think there may be an issue at the time you first schedule you appointment, feel free to discuss it with me. It is your responsibility to arrive in a state of mind and body conducive to massage. I will not be held responsible if you have an adverse reaction to massage while under the influence if you fail to disclose drug and/or alcohol use.

Massage is a touch therapy, which does NOT mean sexual. Inappropriate behavior will cause immediate termination of the session with no refund.